Salesforce

Updated 11:31 AM ET
Company · 2 updates

On Nov 4, Salesforce said Agentforce Coworker usage grew 21× in three months to more than 185,000 users.

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On Nov 4, Salesforce said Agentforce Coworker usage grew 21× in three months to more than 185,000 users.

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  1. Official

    Salesforce says Agentforce Coworker usage grew 21× in three months to more than 185,000 users

    Salesforce published this on Nov 4, 2026 (source: salesforce.com).

    Salesforce announced a major expansion of Agentforce Coworker, saying more than 185,000 users are putting the AI teammate to work after about 21× usage growth in three months, with customers such as The Adecco Group, Fulton Bank, and BACA Systems expanding adoption. New capabilities include reusable Skills, conversation history, upcoming scheduled tasks, Microsoft Teams/mobile/desktop surfaces, and predictable pricing at $50 per user per month, with Coworker drawing Salesforce records and Data 360 context to coordinate Agentforce agents.

    Source: Salesforce
  2. Official

    Salesforce's Agent Optimizer turns case history into a trained Help Agent

    @Salesforce on X published this on Oct 27, 2026 (source: x.com).

    Salesforce announced Agent Optimizer, which turns case history into a trained Help Agent, per the company's official account.

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